Privacy Policy

This privacy policy describes how Red Cab collects, uses, and shares personal information of users of our website, and our taxi services. Please read this notice carefully to understand what we do.

Information We Collect

Information You Provide Directly: We collect information you provide directly to us, such as your name, contact number, pick-up and drop-off locations, email address, and payment details when you book a ride. This information is essential for providing our taxi services and ensuring a personalized experience.
Usage Information: We collect information about how you use our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of access. This data helps us improve our website’s functionality and user experience.
Cookies and Similar Technologies: We use cookies, web beacons, and other technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can control cookies through your browser settings.

How We Use Your Information

Providing and Improving Our Services: We use your information to provide, maintain, and improve our taxi services, including processing bookings, coordinating rides, and ensuring secure payments. This includes using your feedback to enhance our service quality.
Personalization: We use your information to personalize your experience, such as remembering your preferred pick-up locations and tailoring our communications to your interests. This helps us provide a more convenient and efficient service.
Communication: We may use your information to communicate with you about your bookings, updates to our services, and promotional offers. You can opt-out of receiving promotional emails at any time.
Security: We use your information to protect the security and integrity of our website and services, including preventing fraud and unauthorized access. This includes monitoring for suspicious activity and implementing security measures to safeguard your data.
Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This may include responding to legal requests and enforcing our terms and conditions.

How We Share Your Information

With Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, mapping services, and customer support providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order. We will make reasonable efforts to notify you of such requests, unless prohibited by law.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect sensitive information transmitted online.
Secure Storage: We store your information on secure servers and implement physical and electronic security measures to prevent unauthorized access.
Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job functions.

Despite these measures, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at fortredcab@gmail.com. We will respond to your request within a reasonable timeframe.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it as soon as possible.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the “Last Updated” date above. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

Red Cab

fortredcab@gmail.com

+1 780-903-7229